TEAM LEAD - OPERATION

Location:-CHANDIGARH

The City Head is responsible for overseeing all business operations within a specific city. This role focuses on driving revenue growth, managing local teams, building partnerships, and ensuring smooth execution of company strategies at the city level.

Key Responsibilities:

Lead and manage overall city operations to achieve business objectives

Develop and execute city-level strategies aligned with company goals

Drive revenue growth, profitability, and market expansion

Manage, mentor, and scale local teams across functions

Monitor performance metrics and ensure targets are met

Build and maintain relationships with key stakeholders, partners, and clients

Identify new business opportunities and market trends

Ensure high standards of customer experience and service delivery

Oversee budgeting, cost control, and resource allocation

Handle escalations and ensure timely resolution of issues

Ensure compliance with company policies and local regulations

Required Skills & Qualifications:

Bachelor’s degree .

1-5 years of experience in operations, business development, or leadership roles

Strong leadership and team management skills

Excellent communication, negotiation, and interpersonal abilities

Proven track record of achieving revenue and growth targets

Strong analytical and problem-solving skills

Ability to work in a fast-paced and dynamic environment

Preferred Skills:

Experience managing multi-functional teams

Strong local market knowledge

Strategic thinking and execution capability

Data-driven decision-making skills

Key Performance Indicators (KPIs):

Revenue growth and profitability for the city

Market share and expansion

Team performance and retention

Customer satisfaction and service quality

Operational efficiency and cost management