The Assistant Network Administrator Trainee will support the technical and network operations required for conducting smooth and secure online examinations across designated centers. The trainee will work under senior network administrators and venue IT teams to ensure all exam systems, network devices, and connectivity setups function without interruption.

The role includes assisting in the installation and configuration of exam servers, client systems, LAN setups, routers, switches, and firewall policies as per examination guidelines. The trainee will monitor network performance during exam sessions, troubleshoot connectivity issues in real-time, and ensure adherence to IT security protocols to prevent unauthorized access or data breaches. Responsibilities also include routine system checks, verification of exam software readiness, maintaining logs, and providing first-level IT support to center staff.

The position is ideal for candidates seeking hands-on experience in network administration within a high-security, time-sensitive examination environment, and ensuring reliable technical operations throughout the exam lifecycle.

Key Roles & Responsibilities

Plan, coordinate, and monitor daily online exam operations across assigned centers.

Ensure all manpower (LS, Tech1/Tech2, OSMs, Venue Managers) are deployed as per schedule.

Maintain communication with venue managers and resolve operational or manpower issues promptly.

Verify center readiness, including system availability, network stability, power backup, and biometric arrangements.

Coordinate with logistics teams for question paper (QP) delivery, return, and exam materials.

Prepare and maintain reports such as deployment sheets, attendance, incident reports, and daily status updates.

Ensure compliance with client SOPs, security guidelines, and audit requirements.

Monitor biometric attendance, candidate verification, and overall exam flow.

Escalate technical or operational incidents immediately to the concerned teams.

Support city-level and hub-level operations during peak exam schedules.

Assist in training manpower regarding exam processes and SOPs.

Conduct post-exam reconciliation and submit required documents/reports on time.

Roles & Responsibilities – Assistant Network Administrator Trainee

1. Pre-Exam Network Preparation

• Assist in setting up LAN networks for examination labs as per exam guidelines.
• Support installation and configuration of routers, switches, firewalls, and access points.
• Help ensure exam servers, client PCs, and backup systems are properly connected and functional.
• Perform network health checks, bandwidth testing, and system readiness verification before exam day.
• Configure and test exam software, browser lock systems, and security tools.

2. Exam Day Technical Support

• Monitor network performance in real-time during exam sessions.
• Resolve connectivity issues, system lags, or software malfunctions immediately.
• Ensure uninterrupted communication between exam servers and client systems.
• Provide on-site first-level IT support to candidates and invigilators.
• Maintain uptime of power backup systems (UPS, inverters, DG) related to network devices.

3. Network & System Security

• Assist in implementing exam security protocols to prevent cheating or unauthorized access.
• Monitor firewall rules, access control lists (ACLs), and secure VPN connections (if applicable).
• Ensure all client systems are locked down and unauthorized applications are disabled.
• Support anti-virus updates, OS patches, and security scans before and after exams.

4. Hardware & Software Maintenance

• Check and maintain PCs, network cables, switches, and related infrastructure.
• Support the installation of drivers, updates, and exam-related software packages.
• Identify faulty devices and report/replace them as required.

5. Data & Log Management

• Maintain logs of network issues, resolutions, and system performance.
• Document device configurations, IP allocations, and daily examination reports.
• Assist in backing up exam data as per SOPs and submitting reports to the central technical team.

6. Coordination & Communication

• Coordinate with the Venue Manager, Technical Support Team, and Central IT team before and during exams.
• Report critical issues immediately to senior Network Administrators.
• Assist in guiding staff on basic system operation and incident reporting procedures.

7. Post-Exam Activities

• Support shutdown and resetting of exam systems after completion.
• Help verify data synchronization and upload status.
• Assist in restoring systems to standard configurations for regular use. 

Required Skills & Qualifications

Educational Qualifications

• 3-Years Diploma / Bachelor’s degree in any discipline.
• Networking certifications (preferred): CCNA

 Technical Skills

• Basic understanding of TCP/IP, DNS, DHCP, LAN/WAN concepts.
• Familiarity with routers, switches, firewalls, and Wi-Fi devices.
• Knowledge of Windows/Linux systems.
• Basic troubleshooting skills (hardware, software, and network).
• Understanding of network security fundamentals.

Soft Skills

• Good communication and problem-solving abilities.
• Willingness to learn and adapt to new technologies.
• Strong attention to detail and documentation habits.
• Ability to work in a team and follow instructions from senior staff.

Experience

• Fresher’s
• Up to 1 year of experience in IT / Networking.
• Internship or training in network support is a plus.